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Just as the laws vary from one country to the next, so do the social norms. Whether shaking hands, bowing, or kissing, people have unique and distinct ways of greeting each other. Similarly, different societies have varied social beliefs around issues like gender, class, and age, just to name a few. These variances reflect differences in our social and cultural norms. When people are unaware of or insensitive to these differences, it can create conflict. Our “East Meets West” course educates workers from foreign countries about these behavioral differences without casting judgment on what is right from wrong. It simply identifies the differences to the learner so that he or she can be successful while working in the United States.

topics

• Educate foreign nationals on cultural norms that when violated can create legal exposure
• Enhance a foreign national’s ability to effectively interact with employees and clients
• Improve team work, productivity, and communication skills among diverse work groups

who should attend?

• Employees
• Human resources professionals
• Managers and supervisors