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Every day, headlines remind us of the danger of workplace violence. More than two million assaults occur in the workplace in the United States every year. As a result, employers are making their obligation to protect the lives, health, and safety of their employees an essential priority. “Keeping Cool” teaches managers what they must do to comply with these legal obligations. And it gives clear guidelines for recognizing and responding to the many forms of workplace violence, including threats, acts of intimidation, harassment, and verbal and physical attacks.

topics

• Legal implications of workplace violence
• Indicators of possible problem behavior
• Responding to disruptive, threatening, or violent behavior
• Effective preventive measures

who should attend?

• Human resources professionals
• Managers and supervisors