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“What is management?” and “How do you get other people to get work done?” This course provides a detailed description of the role of manager, examines the pitfalls that many new managers experience, and gives an overview of the skills necessary to be an effective manager. Managers will learn a range of strategic management techniques that include how to make the basics of management work for them, as well as how to run a meeting.

who should attend?

• Managers and supervisors